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At Gateway Health, Integrated Family Services are delivered in two ways:

  • Intensive Family Support
  • Long Term Care

The services are aimed at vulnerable young people and their families who are:

  • likely to experience greater challenges as the child/young person’s development has been affected by the experience of risk factors and/or cumulative harm
  • at risk of concerns escalating and becoming involved with Child Protection if problems are not addressed.

Our intention is to provide services early, to protect children and young people and improve family functioning.

Intervention approaches may include:

  • Outreach
  • In-home support
  • Family decision making/family group conferencing
  • Group work
  • Counselling
  • Brokerage
  • Accessing universal services
  • Secondary consultations

The aim is to enhance parenting capacity and skills, parent-child relationships, child development, and the ability to make positive social connections.


This is a free service for families with children/young people aged between 0-18 years, including pre-birth, who reside in the Ovens Murray region.

Referral into this program is through Child FIRST – Upper Murray Family Care.

Phone 1800 705 211 to arrange an intake meeting or to discuss options available to your family.

Last Update: July 22nd, 2021