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Alcohol and drug use can lead to challenges in many areas of life. These can include changes in behaviour, life circumstances, financial and legal issues, issues at work, lapses in personal and health care.

Gateway Health alcohol and other drug (AOD) counsellors have experience working with people concerned about their substance use.

You can come to see us voluntarily or as part of a court order.

Counselling is tailored to individuals’ goals and needs, drawing on evidence-based approaches that are effective for people with substance use issues.

Counsellors offer phone support and face-to-face counselling to individuals wanting to address the impact their substance use is having on their lives.

Two people sitting facing each other, one taking notes on a clipboard

Our counsellors can provide you with:

  • a private and safe environment to talk about your experiences and issues
  • support through withdrawal, detox and rehab
  • support through times of change and recovery
  • access to other specialist services.

It is common to discuss other concerns during counselling such as anxiety, depression, or relationship problems, and to talk about planning and working toward life goals, for example, career paths or study options.

Your counsellor may also suggest other services if appropriate, including referrals to other community support services, group counselling, or psychiatric consultation.


This is a free and confidential service available to people of any age who live, work, study, or spend the majority of their time in the Hume region in Victoria.

You do not need a Health Care or Medicare card to access this service.

Counsellors are based at Gateway Health in Wangaratta and Wodonga.

We can also provide outreach to the communities of Benalla, Mansfield, Myrtleford and Beechworth, and to additional townships on an as needs basis.

If you would like to see a Gateway Health AOD counsellor contact ACSO regional AOD Intake Line on 1300 022 760 and complete an intake to find out more about your needs.

Last Update: November 1st, 2021