The 2019-2020 financial year was one in which we all felt the full force of bushfires and then COVID-19, so it was tough all round – but out of it came some valuable lessons and instructive stories worth sharing. Some of these stories are even inspiring.

You can download our 2019-2020 Report to the Community below and read some of these stories.

Even though some of us want to put that particular period well behind us, understandably, much of it remains highly relevant today – so it’s well worth a look.

The publication is a tribute to our wonderful clients, our amazing staff and supporters, and the many partners with whom we worked so hard in that period to find ways to keep providing the best possible service to our communities at such a historically significant time.

While that period was so challenging in different ways, our staff have discovered, tested and refined new ways of working to ensure the needs of our clients are met. We have learned a great deal about what is possible and what we are capable of as individuals and as an organisation.

The report showcases the breadth of services we provide and highlights the way we work together with others to achieve better results than we could on our own.

Importantly, the report is also a way of us saying that one way or another, we remain open for business at all times no matter what – and will keep doing so into the future.

Download the Report to the Community 2019-2020.

Our 2020-2021 Report to the Community will follow in a few months.